Are your products safe for sensitive skin?
Yes. Our skincare products are formulated with gentle, plant-forward ingredients and are designed to be suitable for sensitive or easily reactive skin. As with any new product, we recommend patch testing before full use.
Do your products contain synthetic fragrances?
No. Our fragrance blends are created using botanical extracts and essential oils chosen for both skin compatibility and wearable scent. We avoid harsh or overpowering synthetic fragrance blends.
Can I use your skincare products daily?
Yes. Our cleansers, toners, and face oils are designed for daily use as part of a simple, consistent skincare routine.
Can I use The Factor Formula products with other skincare or wellness products?
Yes. Our products are designed to complement a wide range of skincare and wellness routines and can be used alongside other products. We recommend introducing new products gradually and paying attention to how your skin and body respond. As always, patch testing skincare products is encouraged.
How long does it take to see results?
Results vary by individual and product. Many customers notice improvements in skin comfort and hydration within the first few weeks of consistent use. Long-term results depend on routine consistency and individual skin needs.
Are your products cruelty-free?
Yes. All The Factor Formula products are cruelty-free and are never tested on animals.
Are your supplements FDA approved?
Dietary supplements are not evaluated or approved by the FDA. However, our supplements are manufactured following industry quality standards.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Can I use your supplements while pregnant or nursing?
We recommend consulting with your healthcare provider before using any dietary supplement if you are pregnant, nursing, taking medications, or have a medical condition.
Can I use multiple Factor Formula products together?
Yes. Our products are designed to work together as part of a balanced routine, whether used individually or as a complete kit.
Do you offer returns or exchanges?
Please refer to our Returns & Refunds policy for full details. If you have questions about a specific order, our support team is happy to help.
Where are your products made?
Our products are thoughtfully developed and responsibly manufactured in the USA. We use ethically sourced ingredients. Specific manufacturing details may vary by product. Please reach out to contact@thefactorformula.com for specific questions.